Human Resources Department

The primary responsibility of the Department of Human Resources is to insure that the Town is appropriately organized and staffed to fulfill its mission by recruiting, developing, motivating, retaining and organizing the most qualified persons. The Human Resources Department engages in a number of specialized activities to accomplish this. These responsiblities include recruiting and hiring, training, salary and benefits administration, performance management, employee relations and employee communications. The Human Resources Director also serves as the Town's labor relations representative with its three unions and in an advisory capacity to other organizations such as the Housing Authority, the Library and the Senior Center on matters pertaining to human resources management.

W. Lee Palmer, Director
Human Resources Department, Room 202 
Town Hall , 2 Renshaw Road
203 656-7390  

Open Monday - Friday, 8:30am - 4:30pm, closed Holidays


Employment Application
Internal Job Application  



Job Title: Director of Human Resources                                       Starting Salary: $112,308-$120,000 DOE

Job Summary: This class is accountable for directing the programs and operations of the Human Resources Department.

Supervision Received: Receives administrative direction from the Town Administrator.

Examples of Essential Duties:  Administers collective bargaining agreements and recommends terms and conditions of employment for administrators and other non-union employees; administers employee and retiree benefits programs; collaborates with other departments within the Town to address common issues around planning, budget, hiring, evaluations, discipline and professional development; designs and implements performance review standards for the Town; develops and manages the budget for the human resources department; develops and recommends new/revised job classifications; develops, communicates, implements and evaluates Town human resources policies and procedures, goals and objectives; ensures appropriate interpretation of human resources rules and regulations; ensures Town compliance with federal and state laws and regulations relating to human resources, equal employment opportunity, and affirmative action; monitors relevant legal and legislative changes and court decisions and make administrative recommendations to assure compliance with applicable laws and regulations; oversees compliance related to ADA, sexual harassment, discrimination, and equal employment opportunity matters which includes monitoring recruitment and directing hiring activities to assure compliance with diversity and fairness standards and requirements; oversees the preparation of various federal and state reports; plans, develops and implements goals and objectives as identified through the annual evaluation and program review for human resources to improve the delivery of services and programs to the Town;; provides advice and counsel to management regarding board policies, regulatory compliance, state and federal laws, and contractual agreements related to human resources and personnel; provides counsel to the Town Administrator and First Selectman on all matters related to human resources and employee relations; provides leadership and counsel to employees about issues related to job performance; provides leadership and oversight to the staff and operations of a comprehensive Town-wide human resources management including recruitment, selection, employee counseling, retention, performance management, HRIS, FMLA administration, labor relations, contract administration, contract negotiations, workforce and organizational planning, classification and compensation, human resources training and staff development, etc.; provides training and assistance to staff in all phases of human resources administration; represents the Town at hearings involving complex and sensitive grievance issues; serves as a member of the Town’s negotiating team; serves as the equal employment opportunity officer and coordinates policies and procedures; supervises the human resources staff in all administrative and support duties including the maintenance of employee records, licenses and reporting responsibilities; utilizes collaborative leadership skills to design, develop and communicate human resources programs and services; works collaboratively with the Finance and other operating departments to facilitate the processing of workers’ compensation claims, return-to-work, and to address general employee safety issues in the work place; performs related duties as required.

Knowledge, Skills and Abilities: Considerable knowledge of and ability to apply collaborative leadership and decision making methods; considerable knowledge of and ability to apply management principles and techniques; considerable knowledge of human resources practices and administration; considerable knowledge of labor relations; considerable knowledge of relevant federal and state statutes, guidelines and regulations, including statutes prohibiting discrimination and retaliation; considerable knowledge of technical areas of department programs and projects; knowledge of occupational safety and health; knowledge of principles and practices of automated information technology/data processing systems design, development, implementation and maintenance; considerable negotiation and conflict resolution skills; considerable written and verbal communication skills; considerable interpersonal skills; considerable problem-solving and analytical skills; leadership skills; considerable ability to develop, communicate and implement Town-wide policies and procedures; supervisory ability; ability to work with individuals from diverse backgrounds.

Minimum Qualifications: Ten (10) years of professional experience in human resources management. Two (2) years of the General Experience must have been in a managerial capacity over professional human resources staff. College training may be substituted for the General Experience on the basis of fifteen (l5) semester hours equaling one half (l/2) year of experience to a maximum of four (4) years for a Bachelor's degree. A Master's degree in public administration, human resources management, labor relations, industrial/organizational psychology or closely related field or a law degree may be substituted for one (l) additional year of the General Experience. Incumbents in this class may be required to possess and retain a valid Motor Vehicle Operator's License.

Candidates interested in applying for the position should submit an Application for Employment, compelling cover letter, resume, salary history, and three (3) professional references to: Kate Buch, Town Administrator Darien Town Hall, 2 Renshaw Road, Darien, CT 06820, Tel: 203-656-7378, Fax: 203-656-7389, Email:  Additional information about the position is available on the Town’s home page. Open until filled.                                                                    

Posted: May 2, 2016

 Closing Date: May 30, 2016



Job Title: Account Clerk II                                                                     Salary Range: $47,220-$48,401 7/1/16

Job Summary: This class is accountable for performing routine and more complex account preparation and maintenance functions involving collections, billing, posting and filing at the Darien Police Department.

Examples of Essential Duties: Balances cash receipts and prepares monthly/annual statements and reports; checks correctness of computations; contacts vendors and contractors on a regular basis by telephone or in person on subject matter generally routine to the department but requiring some judgment in interpretation of applicable policies, rules and regulations under generally established guidelines; enters requisitions, purchase orders, vouchers, department reports, permits, specifications, dispositions, and other materials; files bills; handles and processes records; issues permits and maintains related records; maintains ledgers and journals; performs responsible clerical work involving the maintenance of financial records; posts charges or receipts; prepares and maintains a variety of records; verifies addresses; verifies breakdowns, and maintains control records; word processes letters, forms, financial statements; works at reception counter, answering questions from the general public, checking records for routine information; may collect Town revenues, and prepare reports on money collected; and may prepare time and attendance data for the payroll.

Minimum Qualifications: Graduation from high school or certification of having passed the General Educational Development (GED) certification examination and three (3) years of experience in accounting, financial record keeping or bookkeeping. College training in the secretarial sciences may be substituted for the General Experience on the basis of fifteen (15) semester hours equaling one-half (1/2) year of experience to a maximum of one (1) year. 

Knowledge, Skills, and Abilities: Considerable knowledge of business English, spelling and arithmetic; considerable knowledge of modern office practices, procedures, equipment, and standard clerical techniques; some knowledge of the work methods and procedures of the assigned department; ability to establish and maintain effective working relationships with other employees and the general public; ability to learn and adapt to new special computer applications; ability to make arithmetic calculations and tabulations rapidly and accurately and to write legibly;  ability to make limited decisions recognizing established precedents, practices and systems, and to use resourcefulness and tact in meeting new problems; ability to perform word processing on a PC at a minimum of 35 wpm; ability to run standard office equipment; ability to understand oral and written instructions; and ability to use sound judgment in establishing own work plans and priorities using or modifying established procedures to assure timely completion of work in conformance with establish departmental policies and standards.

Candidates interested in applying for the position should submit an Application for Employment and salary history to: W. Lee Palmer, Director of Human Resources, Darien Town Hall, 2 Renshaw Road, Darien, CT 06820, at Tel: 203-656-7390, Fax: 203-656-7389, Email:

Posted: May 11, 2016

Closing Date: May 30, 2016



Job Title: Program Secretary                                Hourly Rate:   $14 - $17 per hour DOE 19 hours per week

Job Summary: This class is accountable for performing general clerical functions and client services for the Park and Recreation Department and Youth Commission.

Supervision Received: Works under the direction of the Directors of Parks and Recreation and Youth Services. Task assignments may also come from the Assistant Director of Parks and Recreation and Office Administrator as assigned.

Examples of Essential Duties: Assists with program preparation including possible event/site set up; contacts program participants in the event of cancellations, changes, incomplete registrations, etc.; coordinates "What's Up For Kids" calendar and distribute through variety of media; coordinates department and committee mailings and information distribution; enters and retrieves data on personal computers and computer terminals; handles routine requests for information or assistance over the telephone or in person; performs a variety of basic and repetitive processing tasks, reviews materials for accuracy and completeness, makes changes per instructions or as authorized, verifies information through cross-referencing of existing computer and/or manual files or inquiries by phone or form letter to senders or other work units; performs clerical duties associated with program publicity, brochures, flyers, forms, and documentation; performs data entry into department application software relating to programs, facilities, financial and participation reports as well as utilizing all software functions; prepares or provides assistance with department daily deposits and assures timely deposits to payroll; prepares routine forms and correspondence making minor revisions and additions; provides program delivery support and works on various program projects; responsible for cashier report accuracy, integrity and correctness during shift; responsible for front desk client services and the distribution of information via personal contact, telephone, internet, and email; responsible for preparation of reports relating to program activities and facilities including rosters for instructors, program summaries, etc.; responsible for processing payments and refunds for program activities; responsible for the collection and processing of program and facility registrations, parking permit sales and maintaining client records; performs related duties as required.

Minimum Qualifications: Graduation from high school or certification of having passed the General Educational Development (GED) certification examination and any experience and training that could reasonably be expected to provide the knowledge, skills, and abilities listed below.

Knowledge, Skills, and Abilities: Knowledge of grammar, spelling, punctuation; knowledge of modern office practices, procedures, equipment, and standard clerical techniques; oral and written communication skills; basic skills in performing arithmetic computations; interpersonal skills; ability to accurately type/word process an average of thirty (30) wpm; ability to perform basic clerical tasks such as coding, sorting, alphabetizing and numeric ordering; ability to follow oral and written instructions; ability to file; ability to operate office equipment and computer software including Microsoft Office Suite.

Candidates interested in applying for the position should submit an Application for Employment, to Pam Gery, Director of Parks and Recreation at Darien Town Hall, 2 Renshaw Road, Darien, CT 06820, Tel: 203-656-7325, Email: Applications can be downloaded at  Please contact Pam for further details. EOE Open until filled.

Posted:                       May 19, 2016

 Closing Date:           June 3, 2016 COB

Employee Information

The Town of Darien employs approximately 150 full-time paid employees, including six elected officials.  In addition to paid employees, the Town has numerous volunteer Firefighters and EMS personnel.  Many of the employee rights and benefits are contained in the Town's Employee Guide and collective bargaining agreement(s).


The Darien Town Hall Union represents most of the Town's clerical and technical employees.


 Town Hall Employees' Union Contract


The Darien Public Works Union represents most of the employees in the Highway, Sewer, and Parking Divisions of the Public Works Department as well as the park maintainers in the Park and Recreation Department.    


 Public Works Union Contract

The Darien Police Association represents patrol officers, sergeants and lieutenants employed at the Police Department.



Darien Police Association Contract



The 2015 Employee Guide contains the rights and benefits for all employees.     



2015 Employee Guide




The 2016 Non-union Employee Guide contains the rights and benefits for employees who do not belong to a union.


Non-union Emplyee Guide

This guide is published to familiarize Department Heads with various personnel actions made in connection with an employee's initial employment, changes in employment status or absence from work.  It is not intended to be all inclusive and is subject to change.


Personnel Procedures and Transactions Guide 2016-2017 Part I

Personnel Procedures and Transactions Guide 2016-2017 Part II


Supervisor's Guide to Proactive Labor Relations 2015-16


Labor Relations Guide 2015-16 


Supervisor's Guide to Effective Performance Evaluations


Supervisor's Guide to Effective Performance  Evaluations


Human Resources Mission and Commitment Statements


HR Mission and Commitment Statements 
Where the Employee Guide and a collective bargaining agreement conflict, the collective bargaining agreement prevails.

Town Policies

Click Here to see Information on Connecticut's New Sick Leave Law--It will only affect Town Employees who are Non-Union and Part-time, seasonal or temporary because all other Town employees currently receive a more generous sick leave benefit. 

Delta Dental Information for Employees

Dental Enrollment/Change Form 

Delta Claim Form 

Delta Coverage Summary Sheet

Student Confirmation Form

Delta Dental

CIRMA provider network for workers' compensation injuries  Click here 

CONNECTICARE Information for Employees


Link to Connecticare website:




Connecticare Out of Network Claim Reimbursement Form 



****Please Note: Anthem BCBS will no longer be the Town insurance carrier 7/1/12*****

 Life Insurance Information for Employees



For assistance with Telephone E-mail
Job Applications 656-7390
Benefit Questions 656-7390
Personnel Policies 656-7390

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