To sign up for service alerts via text or voice message go to My Account. Once confirmed, customers will be notified when outages affect their service and will receive timely updates until their service is restored. Customers may also utilize the options below to contact Optimum: Message Optimum at optimum.net/chat . Send Tweet to @Optimumhelp. Call 866-950-3278.
Frontier (Formerly AT&T Uverse): for damaged poles, downed wires/cable: 844-834-4361